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DID Restrictions
This page contains for each country in which FonoSIP is providing services potential legal and regulatory restrictions.

The FonoSIP service and numbers cannot be used to trigger callback services and collect calls.
The FonoSIP service and numbers do not provide access to emergency (E911) services. The customer is required to inform the end users of such restriction.


Disclaimer:

FonoSIP does not guarantee that the information contained in this page is complete, accurate and up to date.

The information is only intended to give customers some guidance with regard to the applicable regulatory framework.

The information has no legal standing and is not intended as a substitute for legal or regulatory advice.

Any customer is solely responsible for the operation of its own business, for complying with any applicable legal and regulatory provisions and for applying and obtaining the required license(s).

FonoSIP recommends its customers to seek advice on any legal and regulatory obligations and restrictions before using the service and the numbers.

ARGENTINA


Legal Restriction(s):
  • Only 822 number can be used with calling cards applications. Local numbers and tollfree 800 numbers cannot be used for calling card applications

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
  • Tollfree capacity is limited to 30 channels per tollfree number

Local NRA :

AUSTRALIA


Legal Restriction(s):
  • No known restrictions

Service Restriction(s):
  • Tollfree numbers are not reachable from other countries than Australia
  • Tollfree numbers are reachable from fix, mobiles and payphones
  • Calling from a mobile to a tollfree is not free of charge

Local NRA :

AUSTRIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
  • Tollfree numbers are not reachable from other countries than Austria.

Local NRA :
  • Austrian Regulatory Authority for Broadcasting and Telecommunications
    Telephone: +43 1 580 58 0
    Website: http://www.rtr.at

BAHRAIN


Legal Restriction(s):
    No Restrictions

Service Restriction(s):
    No Restrictions

Local NRA :

BELGIUM


Legal Restriction(s):
  • Local address required in the zone corresponding to the geographical number
  • One stage sub-allocation of numbers allowed provided customer is a licensed operator or service provider

Service Restriction(s):
    No Restrictions

Local NRA :
  • Belgian Institute for Post and Telecommunications (BIPT)
    Telephone: +32 2 226 88 88
    Website: http://www.bipt.be

BRAZIL


Legal Restriction(s):
  • STFC lisence needed for calling card applications

Service Restriction(s):
  • Limited to 10 channels per DID when used with the Trunk Program.
  • Due to some interconnection issues, Porto Alegre DIDs (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside Brazil
  • Due to some interconnection issues, Salvador DIDs (area code 71) may not be reachable from some Mobile carriers inside Brazil

Local NRA :

BULGARIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :

CANADA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :

CHILE


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Cannot be used with the Trunk Program.

Local NRA :
  • Subsecretaria de Telecommunicacaiones (SUBTEL)
    Telephone: +56 2 421 30 00
    Website: http://www.subtel.cl

CYPRUS


Legal Restriction(s):
  • Cannot be used for calling card applications

Service Restriction(s):
  • Cannot be used with the Trunk Program.
  • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
  • Tollfree numbers are not reachable from other countries than Cyprus.

Local NRA :

CZECH REPUBLIC


Legal Restriction(s):
  • Local Czech address required for geographical numbers
  • Calling Card not allowed (except with tollfree 822 numbers)

Service Restriction(s):
    No Restrictions

Local NRA :
  • Czech Telecommunication Office
    Telephone: +420 224 004 111
    Website: http://www.ctu.cz

DENMARK


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :

EL SALVADOR


Legal Restriction(s):
  • Local numbers cannot be used for calling card applications.

Service Restriction(s):
    No Restrictions

Local NRA :
  • Superintendencia General de Electricidad y Telecommunicaciones
    Telephone: +503 257 44 38
    Website: http://www.siget.gob.sv

ESTONIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Estonian Ministry of Transport and Communication
    Telephone: +372 6120 500
    Website: http://www.tsm.ee
    and
    Estonian National Communications Board
    Telephone: +372 693 1154
    Website: http://www.sa.ee/atp/

FINLAND


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Finnish communication regulatory authority
    Telephone: +358 9 6966 500
    Website: http://www.ficora.fi/
    Ministry of transport and Communications
    Telephone: +358 9 160 02
    Website: http://www.mintc.fi

FRANCE


Legal Restriction(s):
  • Local address required for geographical numbers
  • Geographical numbers cannot be resold by non licensed companies

Service Restriction(s):
  • National numbers are reachable from abroad

Local NRA :
  • Autorit? de R?gulation Des T?l?communications (ART)
    Telephone: +33 1 40 47 70 00
    Website: http://www.art-telecom.fr
    and
    Minist?re de l'?conomie, des finances et de l'industrie
    Website: http://www.telecom.gouv.fr

GERMANY


Legal Restriction(s):
  • Local German address (in the city ordered) required for geographical numbers

Service Restriction(s):
    No Restrictions

Local NRA :
  • Federal Network for Electricity, Gas, telecommunications, Post and Railway
    Telephone: +49 2 28 14 0
    Website: http://www.bundesnetzagentur.de

HUNGARY


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Cannot be used with the Trunk Program.

Local NRA :
  • National Communications Authority, Hungary
    Telephone: +36 1 457 7100
    Website: http://www.hif.hu

IRELAND


Legal Restriction(s):
  • Local Irish address required for geographical numbers

Service Restriction(s):
  • Numbers which will be used with the Trunk Program have to be communicated to FonoSIP.

Local NRA :
  • Commission for Communications Regulation (ComReg)
    Telephone: +353 1 804 9600
    Website: http://www.comreg.ie

ISRAEL


Legal Restriction(s):
  • No known restrictions

Service Restriction(s):
  • Numbers can not be reached from Paltel and Jawwal (Palestinian Telco's)

Local NRA :
  • Ministry of Communications (MIC)
    Website: http://www.moc.gov.il

ITALY


Legal Restriction(s):
  • Local address required for geographical numbers

Service Restriction(s):
  • National numbers are available upon special request
  • 199 numbers are reachable from Italy only

Local NRA :
  • L'Autorit? per le Garanzie nelle Communicazioni (AGCOM)
    Telephone: +39 06 696 441
    Website: http://www.agcom.it

JAPAN


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Cannot be used with the Trunk Program.

Local NRA :
  • The Ministry of Internal Affairs and Communications
    Website: http://www.soumu.go.jp

LATVIA


Legal Restriction(s):
  • Cannot be used for calling-card applications

Service Restriction(s):
  • Numbers which will be used with the Trunk Program have to be communicated to FonoSIP.

Local NRA :
  • Sabiedrisko Pakalpojumu Regulesanas Komisija
    Telephone : N/A
    Website : http://www.sprk.gov.lv
  • Electronic Communications Office
    Telephone: +371 733 30 34
    Website: http://www.esd.lv

LITHUANIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Communications Regulatory Authority
    Telephone: +370 5 210 56 33
    Website: http://www.rrt.lt

LUXEMBOURG


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
  • Tollfree numbers are not reachable from other countries than Luxembourg.

Local NRA :
  • Institut Luxembourgois des T?l?communications (ILT)
    Telephone: +352 45 88 45 1
    Website: http://www.ilr.etat.lu

MEXICO


Legal Restriction(s):
  • DIDs from Mexico can be sold in all countries except in Mexico
  • Local numbers cannot be used for calling card applications

Service Restriction(s):
  • Reachability issues have been reported when dialing from outside Mexico.

Local NRA :
  • Comisi?n Federal de Telecomunicaciones (CFT)
    Telephone: +52 5 261 4000
    Website: http://www.cft.gob.mx

NETHERLANDS


Legal Restriction(s):
  • Local address (in the city ordered) is required for geographical numbers

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
  • Tollfree numbers are not reachable from other countries than the Netherlands.
  • National numbers 085 might be not reachable from outside the Netherlands

Local NRA :
  • Onafhankelijke Post en Telecommunicatie Autoriteit (OPTA)
    Telephone: +31 70 315 3500
    Website: http://www.opta.nl

NEW ZEALAND


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Cannot be used with the Trunk Program.

Local NRA :
  • Commerce Commission
    Telephone: +64 4 924 3600
    Website: http://www.comcom.govt.nz

NORWAY


Legal Restriction(s):
  • Local address required for geographical numbers.

Service Restriction(s):
    No Restrictions

Local NRA :
  • Norwegian Post and Telecommunications Authority
    Telephone: +47 22 82 46 00
    Website: http://www.npt.no

PAKISTAN


Legal Restriction(s):
  • Cannot be used for calling-card applications

Service Restriction(s):
  • DTMF not supported
  • Cannot be used with the Trunk Program.
  • Due to the telco environment in Pakistan, no SLA will be enforced for Pakistan local numbers.

Local NRA :
  • Pakistan Telecommunications Authority
    Telephone: +92 51 2878125
    Website: http://www.pta.gov.pk

POLAND


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Office of Electronic Communications
    Telephone: +48 22 53 49 156
    Website: http://www.urtip.gov.pl/

ROMANIA


Legal Restriction(s):
  • Cannot be used for calling-card applications

Service Restriction(s):
  • 031 Numbers are reachable from all networks (fix and mobile) except from UPC and RDS
  • 021 Numbers are not reachable from Mobile networks
  • 031 numbers might not be reachable from other countries than Romania

Local NRA :
  • National Regulatory Authority for Communications
    Telephone: +40/021 30.75.400/401/418
    Website:http://www.anrc.ro

SLOVAKIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Tollfree numbers are reachable from fix and payphones. They are not reachable from mobile phones.
  • Tollfree numbers are not reachable from other countries than Slovakia.

Local NRA :
  • Ministry of Transport, Posts and Telecommunications
    Telephone: +421 2 5949 4111
    Website: http://www.telecom.gov.sk

SLOVENIA


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Agencija za posto in elektronske komunikacije Republike Slovenije
    Telephone: +386 1 583 63 00
    Website: http://www.apek.si/

SPAIN


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • 901 and 902 national numbers are not reachable from Mobiles
  • 902 national numbers are not reachable from other countries than Spain
  • Tollfree numbers (900) are reachable from fix phones only. They are not reachable from mobiles nor from payphones.

Local NRA :
  • Comisi?n del Mercado de las Telecomunicaciones (CMT)
    Telephone: +34 93 603 61 65
    Website: http://www.cmt.es

SWEDEN


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
  • Tollfree numbers are not reachable from other countries than Sweden

Local NRA :
  • National Posts & Telecommunications Agency (PTS)
    Telephone: +46 8 678 5500
    Website: http://www.pts.se

SWITZERLAND


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
    No Restrictions

Local NRA :
  • Federal Office for Communications (BAKOM-OFCOM)
    Telephone: +41 32 327 55 11
    Website: http://www.admin.ch/bakom

UNITED KINGDOM


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • Tollfree numbers are reachable from fix phones and mobiles. They are not reachable from payphones.
  • Tollfree numbers are reachable from abroad

Local NRA :
  • Office of Communications (Ofcom)
    Telephone: +44 20 7981 3000
    Website: http://www.ofcom.org.uk

UNITED STATES


Legal Restriction(s):
    No known restrictions

Service Restriction(s):
  • US tollfree numbers are reachable from the US (mainland and Hawaii) and Canada
  • US tollfree numbers are reachable from fix and mobile. They are not reachable from payphones.

Local NRA :
  • Federal Communications Commission (FCC)
    Telephone: +1 888 225 5322
    Website: http://www.fcc.gov


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